We strive to provide a fair and enjoyable experience for all participants. Please review our refund policy below:

1. Finality of Entries

   • All competition entries are final. Once an entry is submitted, it cannot be withdrawn, and no refunds will be provided.

2. Technical Issues

   • In the event of a technical issue that prevents a valid entry, please contact our customer support team within 24 hours of the issue. We will review the situation and determine if a refund or other resolution is appropriate.

3. Exceptional Circumstances

   • While our general policy is that all entries are final, we understand that exceptional circumstances may arise. If you believe you have a valid reason for requesting a refund, please contact our customer support team with full details. Each case will be reviewed individually, and a decision will be made at our discretion.

Contact Us If you have any questions or need assistance with a refund, please contact our customer support team at info@matchpointcompetitions.co.uk.